Frequently Asked Questions
Q: Where is the clinic located?
A: At 521 N. Main in Sioux Falls. We are in the same building as the Health and Human Services (County Welfare). The medical clinic is on the first floor; the dental clinic is n the second floor.
Q: What services are offered at the clinic?
- Medical care - Acute care, Routine Visits, Screening, Immunizations, Well Checks, and ongoing care for chronic illness.
- Lab Testing
- X-rays
- Counseling
- Routine Dental Care
- Dental Emergency Walk-ins
- Nurse Case Management
- Social Work
- HIV Testing and Care
Q: How do I make, reschedule or cancel appointments?
A: You can call or stop in to schedule an appointment. To make a change in your appointment time please call 24 hours ahead or as soon as possible. Please use the link on the right to find address information and appropriate phone numbers.
Update: As more people need affordable health care, we want to be to be an "open door" and serve those in need. Patient's who do not show for their appointments take time away from other patients that need to see a doctor. Due to this, beginning June 1, 2009, the clinic will not make appointments for patients who repeatedly fail to make their appointment times. If you come to your appointments, or call the clinic when you have to cancel, this change will not affect you. However, if you fail to keep your appointments, you may only be seen on a walk-in basis. This may cause you to wait longer to see a nurse or doctor.
Q: How much does it cost to see a provider at Falls Community Health?
A: The clinic accepts Medicaid, Medicare, private insurance and self-pay patients. Patients are asked to bring proof of income. Staff will determine the cost on a sliding fee scale based on Federal guidelines. The amount billed will vary depending on gross income and number in household. Please use the link on the right for more information on billing.
The staff at Falls Community Health is very helpful and willing to answer any additional questions you may have. Feel free to stop by or call.
