Frequently Asked Questions

Who are we?

• A federally qualified health center.
• Providing all types of care for all ages.
• Fees charged are based on the patient’s income and ability to pay.
• The fee scale is set by federal guidelines.
• Offer more services than a general doctor’s office, just ask.
• Our patients' opinions and needs matter, over half of our Board members are patients as well.

How can you get care here?

• To receive medical care, call 367-8793 for an appointment
• To use sliding scale payment, please bring a W-2 or pay stubs with you on your first appointment
• If on Medicare with managed care bring proof of the doctor who has been assigned to you

The Clinics

• Includes exam and procedure rooms, laboratory, and x-ray rooms.
• dental operatories.
• A large staff that works together to meet all your health needs.
• Open to meet your needs, including evenings on Mondays and acute care on Saturday mornings (September through April).

Appointments

• After your first visit, you will get a FCH ID card, bring it to each clinic visit.
• Also bring it to the emergency room to get a discount on the physician’s bill.
• Bring your Medicaid or Medicare card for clinic and emergency room visits as well.
• For appointments, call ahead to reserve a time to see the doctor.
• The number to call is 367-8793.
• For acute problems needing same day care, call during our hours so we can help take care of you.
• For emergencies go to the emergency room at the hospital.
• If you have to cancel an appointment, please do so as soon as possible-preferably 24 hours ahead of time.
• After hours, you can still see a doctor by calling the above number and leaving your name and number and they will call you back.

How do you become a patient with us?

• Just call or stop in to make an appointment.
• Medical Clinic: 367-8793.
• Dental Clinic: 367-8022.
• 521 North Main Avenue, Sioux Falls, SD 57104.