Central Services Top 10 Wins

  1. Network Upgrades: Upgrades to the Information Technology core network have added additional speed, redundancy for backup data center processes, and reduced power consumption due to updated equipment. The bandwidth between data centers increased from 10 GB/s to 40GB/s, allowing for more data backup intervals.
  2. Fleet Centralization: Centralization of Fleet operations has allowed the City to capture efficiencies, control costs, improve service, and utilize standardized industry best practices for the entire Fleet inventory.
  3. New Administration Building: The new $21.9 million City Administration Building project broke ground in January and will be ready for occupancy in 2018. The new office building will offer improved service to the public and better collaboration opportunities for City staff.
  4. Multimedia Support Process Improvements: Most CityLink videos are now posted automatically to within minutes of being approved, citizen board documents are easily uploaded by the board liaisons, and production printers in the Copy Center offer improved print speed, enhanced capabilities, and superior quality.
  5. Open Data: The Open Data portal launched in March and allows users to access, explore, and download data. The most popular datasets are parcels, building permits, and address points. The site is well utilized with almost 19,000 page views so far.
  6. Fleet Software Initiative: New Fleet software allows staff members to analyze data to ensure efficient and cost-effective utilization of equipment and vehicles. Access to real-time data for fuel and vehicle usage allows more informed decisions for replacement schedules and proactive budgeting.
  7. Intranet Updates: Information Technology and Multimedia Support provided a new fresh look and enhanced capability for the City’s Intranet. Upgraded software includes collaboration features for improved communication and document management. It is also more responsive on all platforms, not just PCs. Implementation of standardized permissions and access roles provide a more predictable behavior.
  8. Mainframe Migration Completed: City staff can still access legacy data using browser-based software. A few custom apps were written for special use cases that did not already have an enterprise solution available. Considerable cost savings will be achieved due to the elimination of mainframe software licensing and support agreements that are no longer needed.
  9. GIS Orthophotography and Derivatives Acquisition: The flyover produced updated aerial photos, elevation data, building footprints, and impervious surface data of the city and surrounding area. The data is used for decision making by City staff and is also available to the public.
  10. Additional Online Services: A self-service portal is now available for permits and payments. 24/7 online access through to apply for certain permits and submit online payments provides convenient access for the public and efficiencies for City staff.

 Open Data