New Library Technology Receives Rave Customer Reviews
Siouxland Libraries showcased new technology today during a media open house at the Main Library. New radio-frequency identification and automated materials handling systems at Sioux Falls libraries are creating a more efficient and customer-friendly experience.
“The new radio-frequency identification checkout units have been met with rave reviews from customers,” says Mary Johns, Director of Siouxland Libraries. “Also, the staff is quickly realizing efficiencies with the automated materials handling system. We are able to move materials through the system more quickly, reallocate staff, provide more direct customer service, and extend programming support. In essence, we have put technology to work for us so staff members can concentrate on enhanced service to our community.”
Books and other materials have been tagged with radio-frequency identification, which allows customers to check multiple items in or out more quickly. The new automated materials handling systems allows the items to be sorted automatically using the tags and placed in bins for faster reshelving. The new equipment has been installed at all Siouxland Libraries locations in Sioux Falls: Main at 200 North Dakota Avenue; Caille at 4100 Carnegie Circle; Oak View at 3700 East 3rd Street; and Ronning at 3100 East 49th Street. When the new Prairie West Library at 7630 West 26th Street opens in August, the new technology will be available there as well.