Report Streetlight Outages

While you’re outside making sure each of your holiday lights is working properly, look to the street as well and report any streetlight outages.

Streetlight outages can be reported by calling 605-373-6979, Monday through Friday 8 a.m. to 4:30 p.m., or by going to

To assist the Electric Light Division in locating and repairing nonfunctioning streetlights in the quickest manner possible, please be sure to identify the location of the light pole as precisely as you can. This will allow the workers to quickly attend to the problem light, and not spend additional time trying to determine which light is the problem when multiple lights are present in the same area.

The following information can help greatly when submitting a report:

  • In a Residential Area: Please provide a house number that is directly adjacent to the pole with the outage.
  • Near an Intersection: In addition to the names of the streets, please provide the direction (north, south, east, west) and approximate distance from the intersection that the pole is from the corner.
  • On Arterial Streets: Lights on arterial streets have an ID number plate on the pole. Please provide the name of the street the light is on, the nearest cross street, and if possible, the ID number on the pole tag if you are able to obtain it.

With your help, we can keep all of the city’s 19,000 streetlights shining brightly through the winter months. For more information, call 605-373-6979.


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