Pothole and Pavement Hazard Reporting

  • Residents are encouraged to report issues they encounter on the roadways.
  • Service requests are generated by the Pothole Hotline (367-8002) and/or direct phone calls to the Street Maintenance Division.

 

Pothole and Pavement Rating System

Potholes and pavement defects are classified and prioritized by the following factors including:

  • Size/depth
  • Location in the street
  • Potential for injury and/or damage
  • Traffic volume

 

Potholes and pavement defects are classified into the following categories:

  • Priority 1 – poses a significant and imminent threat to vehicular and pedestrian traffic including personal safety and damage to property. Example: A large pothole of sufficient width and depth which could damage a vehicle located in the wheel path of an arterial street or intersections of arterial streets.
  • Priority 2 – poses a threat to vehicular and pedestrian traffic including personal safety and damage to property. Example: A pothole of sufficient width and depth which could damage a vehicle located near the gutter line or center line of a collector street.
  • Priority 3 – poses only a minor threat to vehicular and pedestrian traffic including personal safety and damage to property. Example:  A small pothole of a size which would not normally cause damage to a vehicle located near the gutter line of a residential street or alley.

 

Pothole and Pavement Patching Methods

  • Method 1 – requires staff to be assigned daily work orders that are based on the above mentioned priority system and geographically organized to promote efficiency.
  • Method 2 – requires staff to work an assigned street or area seeking out all problems that need patching along the assigned street or area.
  • Method 3 – is a combination of Methods 1 and 2.  Completing work by Method 3 requires staff to be assigned a street or area to work and assigns specific work orders for that street or area.

Workflow

  • Inspections are conducted and priority levels are assigned by a pothole patching crew based on several factors.
  • Work orders are organized and scheduled according to priority as well as grouped geographically for the crews to complete.
  • Crews perform assigned work and return work orders to office staff.  The work orders are then entered into the system as completed and the work order is closed.

 

Patching Methods

  • Cold Mix Patching.
    • Clean pothole of loose debris and standing water.
    • Lay cold mix material into hole.
    • Compact cold mix material.
  • Hot Mix Patching.
    • Clean pothole of loose debris and standing water.
    • Spray hole with tack oil.
    • Place hot mix material in hole.
    • Compact hot mix material.