City Launches Survey to Assess Barriers to Technology for Residents

The City of Sioux Falls’ Inclusive Digital Equity Alliance (IDEA) Task Force is launching a month-long survey to assess how residents across Sioux Falls access and use technology. IDEA will use the survey results to develop a plan to guide the City’s work to eliminate barriers to technology to ensure that all residents have access to technology and the skills to fully use it.

Digital equity refers to access to Internet connectivity, devices, and digital literacy. According to 2019 American Community Survey data, 26 percent of households in Sioux Falls did not have a cable modem, DSL, or fiber Internet accounts, or 19,825 households. Digital equity is essential for individuals to fully participate in our society, democracy, and economy.

The IDEA Task Force was formed in 2020 with the support of a $50,000 gift from Midco. The task force, which consists of 18 individuals across the community, is focused on addressing digital equity in Sioux Falls.

“Bridging the digital divide in Sioux Falls is crucial to help individuals, especially our youth, succeed in today’s world. The pandemic has further amplified the challenges that many in our community face because of technology barriers,” said Mayor Paul TenHaken. “The work through the IDEA Task Force, including these survey results, will guide our efforts in determining how we can ensure families have Internet access and technology in their homes when they need it.”

The 10-minute confidential survey can be completed online using a computer, smartphone, or tablet device and is available in English, Spanish, Nepali, and Swahili at The survey will also be offered in person at the Downtown Library. 

Participants who complete the survey before March 3, 2021, will have a chance to win a $250 Visa gift card. Learn more and view a list of task force members at

IDEA Survey graphic



Share This