Commercial Plan Review

All electronic submittals for commercial permits must be submitted by using Customer Self Service (CSS). A CSS account is required to submit for electronic permit application. Please allow up to 48 hours for new account approvals. For additional information on how to use CSS, a step-by-step guide can be found on the right side of this page. For any other building permit-related questions, please contact Building Services at 605-367-8670.

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Commercial Frequently Asked Questions (FAQ)

See the Submittal Requirements documents in the Resources box on this page.

All commercial permits can either be applied for in person using the application found in the grey Resources box on this page, or by using our online portal, Customer Self Service (CSS) at the link on this page in the blue box above.

No.  A notification is automatically sent to the Plans Examiners when the application process has been completed.
An initial review of the submitted documents will be completed within one business day of application.
Permit and plan review status can be found at any time during the process by using CSS and looking under “My Permits.”

A plans examiner will review the submitted documents. If the plans are complete and depending on the scope of work, the plans may either be routed for review, or the permit may be invoiced and issued. Routed plan reviews require a plan review fee, and the applicant will be contacted for payment prior to routing. If additional items are required, the plans examiners team will contact the applicant to communicate those requirements and future action.

See the Commercial Permit Process Flowchart in the grey Resources box on this page.

A plan review fee will be assessed if the scope of the work requires a routed plan review. If the review does not require routing, the permit will be invoiced upon completion of the review by Building Services. The Plan Review Fee Calculator can be used to estimate plan review and permitting costs.
An email notification will be sent to you when a fee has been invoiced. The invoice will be available to be paid on CSS by debit or credit card. You may also pay the invoice over the counter at City Center.

No. A routed plan is reviewed by six departments: Building Services, Planning and Zoning, Fire Prevention, Geographic Information Systems (GIS), Health Department, and Engineering. Comments made by individual departments will be communicated directly to the applicant by the respective departments.

See the Commercial Permit Process Flowchart in the grey Resources box on this page.

The length of time needed for each plan review is dependent on the complexity of the project and the projects in line ahead of it. Routed plans are reviewed in the order they are received.
The status of each plan review is available on CSS in the permit record under “Reviews.”
The permit will be invoiced and the applicant will be notified. The invoice can be paid by using CSS or over the counter at City Center. Once the permit fee is received, the permit will be issued.